Operations During COVID-19
Dear Valued Customers,
We would like to update our clients on our operations amidst the developing Coronavirus (COVID-19) outbreak.
On March 23, Washington State Governor Jay Inslee issued an order requiring residents of Washington State to ‘Stay at home’. As of August 27, we now in phase two with face masks required in all public places.
We wish to assure you that Agape Hemp has been deemed an essential service by the Washington State Department of Agriculture as well as the Homeland Security emergency readiness programs. We want you to know at Agape Hemp we will continue to serve you.
Agape Hemp will continue to operate regular business hours from 9am – 5pm PST. We are here and ready to support you in this difficult time through our online store front. Our physical location is now open to walk-in purchases, face masks are required at this time.
As our valued customer, Agape Hemp wants you to know that we fully understand that we hold a great responsibility to ensure we continue to provide you the products you need to care for your health. Rest assured, we are working tirelessly with our manufactures and distributors in meeting the needs of our clients.
Please understand that we want to assist everyone as quickly as possible and to be patient during this time. We appreciate your understanding, as there may be temporary delays in our normal shipping and response times.
We strive to ensure the quality and safety chain of custody of our inventory and to discourage over-purchasing. Agape Hemp may quarantine product returns for a period of 15 days. After such time, returns can be processed with safe handling for refund.
Please be aware that we are not a distributor warehouse or supplier. We are an authorized reseller of pharmaceutical grade professional supplements and health products. We do not fulfill orders that of more than personal consumption or usage, deemed by our brand partners.
Agape Hemp would like to assure you that we are ready, willing and able to support you and your healthcare needs in this difficult time. We are also committed to keeping active, open communication with you as this situation continues to evolve. We are truly grateful for the trust that you put in Agape Hemp.
We will continue to keep you informed as we navigate this situation together.
We extend our best wishes and wish you health and safety.
Stephen Smith M.D., Owner
Agape Nutrition, LLC